At URVASI Ladies Novelties, every order is packed with care and shipped with trusted delivery partners to ensure your jewellery reaches you safely and on time. We prepare and dispatch your orders as quickly as possible while maintaining strict quality checks. Once shipped, you will receive the tracking ID, so you can follow your package every step of the way.

PROCESSING TIME

We usually take 1–3 business days to process and pack your order. During this time, our team carefully inspects each item and prepares it for safe dispatch. Orders placed on weekends or public holidays will be processed on the next working day.

SHIPPING METHODS, SHIPPING CHARGES AND DELIVERY TIME

📦 Shipping Within Kerala

Delivery Time: 5-7 business days

Delivery Courier Service- DTDC (Within Kerala ) ,IndiaPost(Out of Kerala)

Shipping charges: 

• Free shipping on orders of ₹500 and above
• ₹99 shipping charge for orders below ₹500

📦 Shipping Within South India

Delivery Time: 7-8 business days

Shipping charges: 

• Free shipping on orders of ₹900 and above
• ₹99 shipping charge for orders below ₹900

📦 Shipping Within North India

Delivery Time: 7–10 business days

Shipping Charges:                                         

• Free shipping on orders above ₹1500         
• ₹99 shipping charge for orders below ₹1500

🌍 International Shipping

Express Shipping (via DHL)

• Delivery Time: 5–7 business days

• Shipping Charge: Flat ₹8,999

Standard Shipping (via India Post International)

• Delivery Time: 15–20 business days

• Shipping Charge: Flat ₹3,999

PLEASE NOTE:

• Our courier partners will surely contact you before delivering your order. Please ensure that you are reachable on your registered phone number at the time of delivery.
• If you are not reachable or the delivery team is unable to connect with you after multiple attempts, the shipment may be returned to us, and we will not be responsible for such situations.
• Kindly note that once your order has been dispatched, delivery timelines and delays are solely dependent on the courier service. However, we will follow up to make sure the parcel reaches you.

ORDER TRACKING

After your order has been shipped, we will send you a Tracking ID so you can easily follow your package until it reaches your doorstep. Kindly note that tracking updates may take some time to reflect depending on the courier partner.

CUSTOMER SUPPORT

Mail us at: urvasionlineshop@gmail.com

Call/Whatsapp: +91 9249089571

Working hours: 11:30 am - 5:30 pm